Terms and Conditions for Event Ticket Sales
1. These terms and conditions
1.1 Please read these terms and conditions carefully and make sure you understand them. They set out the obligations (the “Terms”) between you and WomanKind North Limited) (“We”, “Us”, or “Our”). The Terms explain what happens once you have placed an order for a ticket, how to make payment, how you and we may change or end the contract, what to do if there is a problem and other important information. The Terms are only available in English.
1.2 You should retain a copy of these Terms for future reference.
1.3 These Terms cover our International Women’s Day Event on 7th March 2020 at Landmark, Saint Mary’s Street North, Preston, PR1 5LG (the “Event”).
1.4 You may contact us by e-mailing us at (firstname.lastname@example.org) or by post to WomanKind North, 5 Ribblesdale Place, Winkley Square, Preston, PR1 8BZ Lancashire, UK.
1.5 If we have to contact you, we will do so by telephone or by writing to you at the email address or postal address, you provided to us at the time you made your booking.
1.6 When we use the words “writing” or “written” in these terms, this includes emails.
2. Our contract with you
2.1 Any description, advertisement, documentation issued by us and any description contained on our Facebook page, Womankindnorth.co.uk, Instagram account or any promotional material relating to the Event are issued and published for the sole purpose of giving you a general idea of the Event, its content and objectives. Subject to any obvious error, the description and price of the Event will be as quoted on our social media or website or in promotional material at the date your booking is made. All payments under these Terms shall be in UK pounds sterling.
2.2 Upon submitting a booking for the Event, you will be given confirmation of our acceptance of your order (a “Booking Confirmation”) whether verbally, in writing or both.
2.3 A Booking Confirmation or attendance at the Event (where the Booking Confirmation has not been received prior to the Event) brings into existence a legally binding contract based on these Terms between you and us.
2.4 Where you are not a consumer, you acknowledge and agree that you have authority to bind any business on whose behalf you have purchased a place or places on an Event.
2.5 Where you are not a consumer, these Terms and any document expressly referred to in them constitute the entire agreement between you and us and supersede and extinguish all previous agreements, promises, assurances, warranties, representations and understandings between us, whether written or oral, relating to its subject matter.
2.6 Where you are not a consumer you acknowledge and agree that in entering into this contract you do not rely on any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these Terms or any document expressly referred to in them.
2.7 Where you are not a consumer, you and we agree that neither of us shall have any claim for innocent or negligent misrepresentation based on any statement in this contract.
3. Price and payment
3.1. Depending on where the Event is listed, payment can be made through the (Online Event Listing booking system (e.g. Meetup or Eventbrite), or via secure website payment software (on the Website).
3.2 In other cases, an invoice for payment of the appropriate fees shall be sent to the address you provide (whether a physical address or an email address) at the time of booking, and it is your responsibility to ensure the address provided is correct.
3.3 If invoiced, payment can be made via electronic bank transfer, or an electronic payment system (e.g. PayPal or Stripe).
3.4 You are required to ensure that any invoice is paid within 14 days of the date on the invoice.
3.5 Attendance at the Event before we receive payment will form a legally binding contract.
3.6 We may take legal action in order to recover any outstanding fees.
4. Our rights to make changes
4.1 We reserve the right to change venues (within the same city) and substitute speakers at our discretion.
5. About the Event
5.1 The Event shall take place on the date and at the venue set out in the Booking Confirmation unless otherwise changed in accordance with Clause 4.1. We shall use reasonable skill and care to deliver the Event and comply with the information you have been provided about it.
5.2 Any materials provided for or during the Event are protected by Copyright (except where clearly stated otherwise). Re-use of the training materials is permitted only in accordance with the terms of Clause 11.
6. Cancellation, Transfer or Postponement
6.1 You can cancel or transfer your booking in the following circumstances:
(a) Where you are a consumer, you have the right to cancel within 14 days of receiving the Booking Confirmation (the “Cancellation Period”). Where you have given consent to the Event taking place within the cancellation period, you will lose your right to cancel your booking on the Event.
(b) Outside of the Cancellation Period detailed in clause 6.1 (a) you may cancel your Event booking up to 30 days before the date of the Event, however you may not receive a refund or charges may apply. Refunds will be made in accordance with clause 6.4.
(c) You have the right to change your Event booking where there is a change in venue made pursuant to Clause 4.1.
(d) Where you or other delegates are unable to attend, substitute delegates may be accepted, please contact us to enquire.
6.2 You may only cancel your Event booking in writing using the details provided in clause 1.4. When contacting us, please provide your name, address, details of the order, phone number and email address.
6.3 Your rights if we cancel an Event:
(a) Wherever possible, we will contact you in advance to tell you we will be cancelling an Event, unless an emergency requires us to cancel the Event on the day.
(b) We reserve the right to cancel or postpone the Event if there are insufficient delegate numbers to ensure a high quality event experience or a speaker is ill or any other reason.
(c) In the event that we cancel or postpone an Event, We will be entitled to a refund, which shall be made in accordance with Clause 6.4.
6.4 How we will refund you:
(a) Where an Event is cancelled pursuant to 6.1(a) and in accordance with Clause 6.2 you shall be entitled to a refund of the fees for that Event within 14 days beginning with the day on which we agree that you are entitled to a refund.
(b) Where an Event is cancelled pursuant to Clause 6.3, we will refund your fees for the Event but not any other expenses (for example; hotel or rail fares). Your refund of Event fees will be paid within 14 days beginning with the day on which we agree that you are entitled to a refund.
(d) Where you cancel your Event booking pursuant to clause 6.1(b), (c) or (d), cancellation charges may apply, or we may not be able to provide a full or partial refund.
7. Attending the Event
7.1 You must attend the Event on time; and
7.2 You must behave in an acceptable and safe manner as deemed by the Event coordinator; and
7.3 You must not behave in a manner in which you may cause physical or psychological harm to anyone; and
7.4 You must not be a nuisance or the cause of any disruption in the Event; and
7.5 You must comply with the Health and Safety Policy of the venue and any request made by us or the venue with regards to the Health and Safety Policy; and
7.6 You must not bring any dangerous or hazardous items to the Event; and
7.7 You must not cause any damage to any part of the venue or its contents, inside or outside the venue. You are solely liable for any damage caused by you, your employees, contractors, sub-contractors and agents to any such area of the venue and shall fully reimburse us in relation to any damage so caused; and
7.8 You must keep your personal belongings with you at all times and we accept no liability for any damage, loss or theft of any of your belongings or other items brought to the workshop.
7.9 Failure to comply with this clause may result permanent expulsion from the Event with no refund.
8. If there is a problem or you have a complaint
8.1 If you have any questions or complaints about the booking process or the Event, please contact us using the details in clause 1.4.
9. Summary of your legal rights
9.1 Whilst every effort has been made to ensure that the Event is relevant and topical, it is not tailored or bespoke for specific businesses or individuals and therefore all warranties for fitness for purpose and all other express and implied warranties are excluded to the fullest extent lawfully permitted.
9.2 Nothing in these Terms limits or excludes our liability for:
(a) death or personal injury caused by our negligence
(b) fraud or fraudulent misrepresentation.
9.3 Our liability to you shall be limited to the price you have paid for the Event and, subject to Clauses 9.2. We will under no circumstances whatever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the Contract, for:
(a) any loss of profits, sales, business, or revenue
(b) loss or corruption of data, information or software
(c) loss of business opportunity
(d) loss of anticipated savings
(e) loss of goodwill
(f) loss of personal possessions whilst attending the Event
(g) any indirect or consequential loss.
10. How we may use your personal information
11. Permission to use content
11.1 The Event and all intellectual property rights in it including but not limited to any content are owned by us, our licensors or both (as applicable). Intellectual property rights means rights such as: copyright, trademarks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind whether or not they are registered or unregistered (anywhere in the world). We and our licensors reserve all of our and their rights in any intellectual property in connection with these Terms. This means, for example, that we and they remain owners of them and free to use them as we and they see fit
11.2 You may use the Event materials for your personal use only and may not reproduce, publish or deal with such materials in any way for any commercial use.
12. Other important terms
12.1 If you have any disability or medical condition that requires us to make special arrangements for you or any special dietary requirements, please email us as soon as possible, at least 7 days prior to the date of the Event using the details in Clause 1.4.
12.2 We may wish to photograph or film the Event and reserve the right to do so for the purposes of promoting future workshops, marketing, inclusion on social media or otherwise. You consent to us (or any other person attending the Event) photographing or filming you and any persons attending the Event with you.
12.3 You may not photograph or video the Event without our prior written consent.
12.4 If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
12.5 Even if we delay in enforcing this contract, we can still enforce it later. If We do not insist immediately that you do anything you are required to do under these terms, or if We delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent Us taking steps against you at a later date.
12.10 These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation of the contract between us (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales and the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this contract or its subject matter or formation.